Your AI co-pilot for social media

The all-in-one dashboard that actively engages and moderates your community at scale, across both paid and organic.

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Trusted by the world's most innovative businesses

 

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Trusted by the world's most innovative businesses

 

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Trusted by the world's most innovative businesses

 

Having an impact on social media is hard. But it doesn't have to be...

stressful

Stressful

Tiny social media teams are often spread thin, struggling to manage everything from content creation to moderation.

  • cross Lacking resources
  • cross Repetitive tasks
  • cross Work that's never finished
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difficult

Difficult

Getting eyes on your painstakingly created posts in a sea of content sometimes feels impossible.

  • cross Disappointing engagement
  • cross Low reach
  • cross Lacking customer understanding
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expensive

Expensive

Brands often spend huge budgets on pushing their ads only to receive negative or mocking comments.

  • cross Wasted ad budget
  • cross Damaged brand image
  • cross Overstretched team
BOOK A DEMO

Killing it on social media is tricky. But it doesn't have to be so...

stressful

Stressful

Tiny social media teams are often spread thin, struggling to manage everything from content creation to moderation.

  • cross Lacking resources
  • cross Repetitive tasks
  • cross Work that's never finished
BOOK A DEMO
difficult

Difficult

Getting eyes on your painstakingly created posts in a sea of content sometimes feels impossible.

  • cross Disappointing engagement
  • cross Low reach
  • cross Lacking customer understanding
BOOK A DEMO
expensive

Expensive

Brands often spend huge budgets on pushing their ads only to receive negative or mocking comments.

  • cross Wasted ad budget
  • cross Damaged brand image
  • cross Overstretched team
BOOK A DEMO
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Unlock social media's full potential

Revolutionary engagement, moderation and intelligence tools, all in one place. Tailored to your brand guidelines, adapting in real time.

BOOK A DEMO
Group 6437 (1)


Unlock social media's full potential

Revolutionary engagement, moderation and intelligence tools, all in one place. Tailored to your brand guidelines, adapting in real time.

BOOK A DEMO
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Remove the toxic. Tackle the negative. Amplify the positive.

Fully personalized AI

Totally transparent

Constantly learning

"Arwen looks after all the unwanted content and helps us focus on fostering positive engagement with our audience."

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DIRECTOR OF MARKETING, NORTHAMPTON SAINTS Tim Percival
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CASE STUDY

Hinge

While dating apps can sometimes become toxic, Hinge's challenge wasn't with its users but with the toxic comments flooding their creator ads on social media.

Determined to safeguard creators from toxicity, Hinge decided to make the first move and partner with Arwen.

READ THE CASE STUDY

Turbocharge your performance with Engage

Automatically find the conversations that matter. React and reply in real time, regardless of team size.

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Turbocharge your performance with Engage

Automatically find the conversations that matter. React and reply in real time, regardless of team size.

LEARN MORE
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Protect your brand with Moderate

Get rewarded for a healthy community, without the effort of manual moderation or drawbacks of keyword filters.

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Find the needles in your data haystack with Customize

We create the algorithms so you can find exactly what matters to you. Custom-made AI, trained to fit your brand like a glove.

LEARN MORE
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Protect your brand with Moderate

Get rewarded for a healthy community, without the effort of manual moderation or drawbacks of keyword filters.

LEARN MORE

Turbocharge your performance with Engage

Automatically find the conversations that matter. React and reply in real time regardless of team size.

LEARN MORE
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Find the needles in your data haystack with Customize

We create the algorithms so you can find exactly what matters to you.

LEARN MORE

A multi-pronged approach customized to your needs

Cover all your moderation needs with a tailored combination of AI moderation, advanced keyword filtering, and manual moderation. All in-house, no 3rd party contracts. 

Protect your community and your ad spend

Arwen moderates across both paid and organic content.

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Organic Posts
Paid Ads 
Cross Platform Ads
Branded Partnership Ads

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Organic Posts
Spark Ads 
Non-Spark Ads

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Organic Posts
Promoted Videos

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Organic Posts

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Tailored moderation that fits your brand

  • AI that detects spam with 99% accuracy

  • Brand-specific toxicity moderation 

  • Emoji and GIF detection

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Improve your ad ROI

  • Reduce CAC by up to 19% by hiding comments on social ads

  • Identify customers in their buying journey 

  • Remove repeat offenders with a single click

Our customers can't get enough of us – find out why:

The FIA are committed to taking action against abuse, harassment and hate speech. Arwen.ai is a key tool in our efforts.

Mohammed Ben Sulayem
President, FIA Mohammed Ben Sulayem

Arwen means that hateful and toxic comments never see the light of the day, which is really reassuring for me.

Louise Bruce-Tresnan
Digital Content Lead, Comic Relief Louise Bruce-Tresnan

I can't recommend Arwen more. Their service makes my social media a much better, healthier place to interact. I'm a big fan!

Rosie Jones
Comedian and Actor Rosie Jones

Latest updates from Arwen

NEWS

Arwen Partners with ATP to Launch Safe Sport for 300 Tennis Players

Arwen has collaborated with ATP, TDI, and Sportradar to introduce the Safe Sport initiative, which protects the top 300 tennis players from online abuse. This innovative service combines AI-driven moderation with the investigative and educational services of Sportradar to safeguard athletes on social media.

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NEWS

Arwen Partners with DOSB to Protect German Olympic Athletes Online

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GUIDE

The Buyer's Guide to AI Auto-Moderation Services

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Latest updates from Arwen

NEWS

Arwen Partners with ATP to Launch Safe Sport for 300 Tennis Players

LEARN MORE
NEWS

Arwen Partners with DOSB to Protect German Olympic Athletes Online

LEARN MORE
GUIDE

The Buyer's Guide to AI Auto-Moderation Services

LEARN MORE
FAQ

Got questions? We've got answers.

How fast can I integrate with Arwen, and how fast do you hide comments?

On becoming an Arwen customer, our onboarding process takes less than an hour. Once we're integrated with your channels, we detect and hide comments in real time. Speed varies depending on platforms' capabilities, but most networks allow us to hide comments in under a minute, often even under a second. Our top priority is prompt and efficient moderation, so we can ensure a safe and respectful online environment for your community.

 
 

How much does it cost to integrate with Arwen?

Several factors determine the cost of integrating with Arwen, including your number of profiles, platforms, followers, and the extent of moderation required. To obtain a personalised quote tailored to your specific needs, we encourage you to book a demo with us.

 
 

Should I be concerned about giving you access to my accounts?

We prioritise the security and privacy of your accounts, and maintain stringent security measures to ensure this. We're a Cyber Essentials and ISO27001 certified provider, and utilise the industry-standard OAuth 2.0 protocol to grant you complete control over our access. You can revoke it anytime within the native network; you retain complete authority over your account at all times. We never get access to your password or request or store any sensitive data.

Will adding another tool mean more friction for my team?

Arwen seamlessly integrates into your current social stack and aims to run smoothly behind the scenes. Once your settings are configured, comments are automatically hidden, with options to manually change decisions if necessary. Most clients manage Arwen with little oversight, but our team is always available to provide support if needed.

What platforms does Arwen support for moderation?

Arwen supports a wide range of platforms for moderation, including Facebook, Instagram, Twitter (X), TikTok and YouTube.

Can Arwen moderate ad comments?

Yes, Arwen supports comment moderation on ads across various platforms. This includes:

  • Paid Ads on Meta platforms
  • Cross-Platform Ads on Meta platforms
  • Branded Partnership Ads on Meta platforms 
  • Spark and Non-Spark Ads with UGC on TikTok

Arwen ensures that all ad comments are monitored and managed to maintain a positive and engaging environment for your brand.

Get in touch