Your AI co-pilot for social media
Arwen helps you actively moderate and manage your community at scale, across both paid and organic.
Safer, more engaged, better ROI.
Trusted by the world's most innovative businesses
Trusted by the world's most innovative businesses
Remove the toxic. Tackle the negative. Amplify the positive.
Fully personalized AI
Totally transparent
Constantly learning
Remove the toxic. Tackle the negative. Amplify the positive.
Fully personalized AI
Totally transparent
Constantly learning
"Arwen looks after all the unwanted content and helps us focus on fostering positive engagement with our audience."
Hinge
While dating apps can sometimes become toxic, Hinge's challenge wasn't with its users but with the toxic comments flooding their creator ads on social media.
Determined to safeguard creators from toxicity, Hinge decided to make the first move and partner with Arwen.
Hinge
While dating apps can sometimes become toxic, Hinge's challenge wasn't with its users but with the toxic comments flooding their creator ads on social media.
Determined to safeguard creators from toxicity, Hinge decided to make the first move and partner with Arwen.
Are toxic comments hurting your ads and posts? Check now for free.
Find out how your ads and posts are performing and uncover any hidden issues. Gain valuable insights and protect your brand's reputation.
Protect your brand with Moderate
Get rewarded for a healthy community, without the effort of manual moderation or drawbacks of keyword filters.
Protect your brand with Moderate
Get rewarded for a healthy community, without the effort of manual moderation or drawbacks of keyword filters.
Turbocharge your performance with Engage
Automatically find the conversations that matter. React and reply in real time regardless of team size.
Turbocharge your performance with Engage
Automatically find the conversations that matter. React and reply in real time regardless of team size.
Find the needles in your data haystack with Customize
We create the algorithms so you can find exactly what matters to you.
Find the needles in your data haystack with Customize
We create the algorithms so you can find exactly what matters to you.
A multi-pronged approach customized to your needs
Cover all your moderation needs with a tailored combination of AI moderation, advanced keyword filtering, and manual moderation. All in-house, no 3rd party contracts.
Protect your community and your ad spend
Manage organic posts across 5 platforms and moderate 10+ ad types
-
Official Partner
-
Official Partner
-
Official Partner
-
Official Partner
-
Official Partner
Protect your community and your ad spend
Arwen moderates across both paid and organic content.
Organic Posts
Paid Ads
Cross Platform Ads
Branded Partnership Ads
Organic Posts
Spark Ads
Non-Spark Ads
Organic Posts
Promoted Videos
Organic Posts
Your co-pilot on Socials
-
30+ languages
-
25+ Customisable keyphrases to protect your brand
-
Engage with your audience using your unique brand voice
Tailored moderation that fits your brand
-
AI that detects spam with 99% accuracy
-
Brand-specific toxicity moderation
-
Emoji and GIF detection
Tailored moderation that fits your brand
-
AI that detects spam with 99% accuracy
-
Brand-specific toxicity moderation
-
Emoji and GIF detection
Improve your ad ROI
-
Reduce CAC by up to 19% by hiding comments on social ads
-
Identify customers in their buying journey
-
Remove repeat offenders with a single click
Improve your ad ROI
-
Reduce CAC by up to 19% by hiding comments on social ads
-
Identify customers in their buying journey
-
Remove repeat offenders with a single click
The FIA are committed to taking action against abuse, harassment and hate speech. Arwen.ai is a key tool in our efforts.
Arwen means that hateful and toxic comments never see the light of the day, which is really reassuring for me.
I can't recommend Arwen more. Their service makes my social media a much better, healthier place to interact. I'm a big fan!
Latest updates from Arwen
Arwen Partners with ATP to Launch Safe Sport for 300 Tennis Players
Arwen has collaborated with ATP, TDI, and Sportradar to introduce the Safe Sport initiative, which protects the top 300 tennis players from online abuse. This innovative service combines AI-driven moderation with the investigative and educational services of Sportradar to safeguard athletes on social media.
Arwen Partners with DOSB to Protect German Olympic Athletes Online
The Buyer's Guide to AI Auto-Moderation Services
Latest updates from Arwen
Arwen Partners with ATP to Launch Safe Sport for 300 Tennis Players
Arwen Partners with DOSB to Protect German Olympic Athletes Online
The Buyer's Guide to AI Auto-Moderation Services
Got Questions? We've Got Answers
How fast can I integrate with Arwen, and how fast do you hide comments?
On becoming an Arwen customer, our onboarding process takes less than an hour. Once we're integrated with your channels, we detect and hide comments in real-time. The speed varies depending on the platform, but most networks allow us to hide comments in under a minute, often even under a second. Our top priority is prompt and efficient moderation, so we can ensure a safe and respectful online environment for your community.
How much does it cost to integrate with Arwen?
Several factors determine the cost of integrating Arwen, including the number of platforms, profiles, followers, and the extent of moderation required. To obtain a personalised quote tailored to your specific needs, we encourage you to book a demo with us.
Should I be concerned about giving you access to my accounts?
We prioritise the security and privacy of your accounts. We utilise the industry-standard OAuth 2.0 protocol, granting you complete control over our access. You can revoke it anytime within the network natively, ensuring you retain complete authority over your account. We never request or store your passwords or any sensitive data. Additionally, we maintain stringent security measures, including Cyber Essentials and ISO27001 certifications.
Will adding another tool mean more friction for my team?
Arwen seamlessly integrates into your current social stack and aims to run smoothly behind the scenes. Once your settings are configured, comments are automatically hidden, with options to manually moderate them if necessary. Most clients manage Arwen with little oversight, but our team is always available to provide support if needed.
What platforms does Arwen support for moderation?
Arwen supports a wide range of platforms for moderation, including Facebook, Instagram, Twitter (X), TikTok and YouTube.
Can Arwen moderate ad comments?
Yes, Arwen supports comment moderation on ads across various platforms. This includes:
- Paid Ads on Meta platforms
- Cross-Platform Ads on Meta platforms
- Branded Partnership Ads on Meta platforms
- Spark and Non-Spark Ads with UGC on TikTok
Arwen ensures that all ad comments are monitored and managed to maintain a positive and engaging environment for your brand.
Get in touch